"I'm not someone who leaves a lot of reviews but when its called for you make the exception.
We just recently decided to purchase a vacation property near MT Baker and were not sure how to go about it as we are from Canada.
We didn't know anyone to help us but found a listing that Brian Hefter was sell selling and reached out to him.
We talked on the phone a couple of times and then we were able to meet the next week when we came down. Brian showed us several properties that were interesting and met our needs. We had a great time getting to know each other and talk about how things work.
We ended up finding our dream property that day thanks to Brian's hard work and time. He then introduced us to the rest of the team at ReMax that we would be dealing with for the rest of the purchase.
From day one everyone has been incredibly helpful and beyond friendly to us. There have been parts of the transaction that went butter smooth and there were some large hiccup's due to the seller. I was shocked at how fast and efficient the whole office were able to find solutions. Mark Frye was able to pull a rabbit out of a hat to help with one of the situations I was getting stressed about.
When the sale finalized the team was very gracious to us and Brian came to the property and did a massive walk through to make sure everything was good. He has also offered his own time to remove some items that were left by the old owners.
The story doesn't end there. We got a call this week from the propane company that our tank was empty and the had filled it but couldn't turn the heat back on. I reached out to Brian to ask who we could call to help get it back on? He said don't worry about it. He drove 45 min to go turn it on for us.
The ReMax team is a very special group and I now consider Brian a friend.
If you are looking for professional and more importantly friendly people who will do whatever it takes to help and make you happy do yourself a favor and call them."
"It was great working with Brian, and the all county team. Everything went smoothly from beginning to end . And Whatcom Land title was very professional and always helpful."
"Justin went above and beyond to help us find our perfect property! Thank you!"
"Justin was really great to work with."
"We had an excellent experience purchasing a property. Brian Hefter and his team at Re-Max gave us top notch service and we are forever grateful. Highly recommend."
"The entire staff was efficient, helpful and professional. It was a complicated estate sale, but they walked us through every step and answered a multitude of questions. The sale went quickly. Highly recommend them to buy or to sell property."
"Brian, Josh, Laura and LoraLei were very efficient, kind, patient, and extremely helpful in selling our parents’ Glen Property. We highly recommend them."
"Brian was attentive every step of the way and went above and beyond for us. This was our first home buying experience and Brian made it as smooth as possible by being flexible, responsive, and kind. He was always looking out for our best interests and we couldn't have done this without him!"
"Very helpful and outgoing service from everyone that we dealt with for the purchase of our new place! Thanks everyone!!!!"
"Justin and the whole team were amazing! Quick (super quick) response time to our questions, extremely knowledgeable and always available. We purchased a vacation getaway and dealt with most of the purchase while being out of state - not a hitch - simple and easy! We have told anyone that will listen about the outstanding customer service we received!"
"We worked with Justin Kirby from the RE/MAX team. Very good realtor to work with. No pressure, personable and knowledgeable. Recommended him to multiple people now. He found us our dream cabin which we couldn’t be happier with. Thanks again for everything."
"You guys are a well oiled machine! I never expected the process to go so quickly. Thanks again!"
"Brian Hefter was exceptional in all aspects of the process to find a property, communication, and knowledge of the Glen was amazing. Thank you."
"We had the pleasure of having Justin Kirby acting as our agent in the recent purchase at the Glen. Justin from the start was very professional, attentive and made us feel like part of his family. We had a few complications along the way and Justin and his whole team stepped up and quickly solved the issues. They really endeavored to make our purchase a very positive experience. Even after the sale was complete Justin helped us with some extras. Thank you so much Justin! All your hard work was very much appreciated!"
"Brian was very diligent and attentive to details in the sale of our property even with all the hiccups. I would recommend him to others who are interested in selling their property."
"Brian was great to work with and has the knowledge we needed to buy into the Glen. Thanks Brian and team!"
"Mark Frye did an awesome job coordinating the refurbishment of a house that had been trashed and neglected. He gave us great advice on what needed to be done, organized contractors, chipped in his own labor, and took care of everything from start to finish. He also gave us great advice on pricing, giving us a much higher return than we had expected. We couldn’t be more pleased with the results, and highly recommend Mark and his team."
"Mark and his team were well organized! They performed all tasks with excellent communication, and efficiency. We were never left to wonder what the next step was , it was always clearly laid out for us. we felt supported and that's important."
"Mark has been great to work with, I would recommend hi and his team to my friends in the future! Thanks for helping us secure a great place at the Glen Mark!"
Great experience with Brian and his team. Weekly communication and updates, clear instructions and took care of everything and coordination of details. He also did extra things for us when we could not attend in person due to the Covid pandemic. Very grateful for their help and would highly recommend him.
A big thank you to Mark and his Team for helping us sell our property at The Glen. You made the process so easy for us. We appreciate that you had everything so organized and the sale went so smoothly. I would highly recommend you and your Team!
"5 stars — Thank you. Being out of the area, I was a little apprehensive regarding marketing the house, but Mark made arrangements and personally worked to bring the house to a point where it showed well. I am very satisfied with the effort Mark put into making the property ready for sale. Outstanding service. Thanks again."
"Great service and follow up. Took care of my needs, sold my property in no time!"
"Brian, Thanks for all your help. It was great working with you and having you tour us around before making our choice. Everything went smoothly. We love the place!!"
"Brian, and the team, did an excellent job for our family. They really went above and beyond to make this real estate transaction happen! I would highly recommend!"
"I had a limited budget but the realtor stuck with me, took almost a year to find a house, the realtor and his team were with me every step of the way and went above and beyond I am forever grateful."
"Mark and team were fantastic to deal with. They made the process for our sale simple and painless!"
"Mark and the team were nothing but professional and helpful. We were able to make our purchase 100% virtually from Canada as the borders have been closed. When we did have to physically deliver the paperwork, Mark met us at the boarder so we could save on the courier costs. I fully recommend All County Team."
"We had a wonderful experience selling our recreational property with Brian at All Country. Our property sold very quickly and the whole process was very easy and painless. Brian is professional and very easy to talk to. He goes above and beyond for his clients and we are so glad we decided to list with him!"
"Mark and the team were in communication with me throughout the entire process. They were easy to reach anytime and responded quickly with answers to the questions I had."
"Very professional team with a high level of expertise. Provided great service with a personal touch!"
"Brian was a pleasure to work with! Very knowledgeable and professional – we would definitely recommend him to anyone looking for a home or property in the area."
"Thank you Mark and the whole team. A very quick and satisfactory transaction. I believe Mark went beyond the norm to ensure all went as planned.
Happy New Year and Best Regards,
Linda"
"Mark Frye did a great job for us when we purchased our property five years back. Mark has stayed in touch and was thoughtful enough to offer his assistance looking after our property while the borders are closed due to Covid.
Can’t recommend him enough!"
"Mark Frye and the All County Team Re/Max associates went above and beyond in selling our recreational property quickly, efficiently and definitely took extra care with our needs. It could have been really challenging selling a property in the US when we are Canadian residents and can’t cross the border, but they helped every step of the way to make sure all the fine details were taken care of and met. Thanks again for your hard work, professionalism and knowledge!!! We strongly recommend Mark and his team for all of your selling needs."
"Mark Frye and his well assembled team were amazing to work with. Beginning with the local sales analysis, all the way through to recording, everything was well planned, executed perfectly.
Highly recommend Mark Frye and his team."
"Mark & his team worked hard to ensure that the sale of my property was as stress free as possible. I appreciate the communication & checklists that were provided by his team to keep me in the loop. The sale was done quickly, efficiently & I received the asking price! Thank you"
"Mark helped me buy an undeveloped lot. Even though there wasn’t much commission involved in the transaction he spent tons of his time helping me research and advising me on getting the transaction done."
"Mark is excellent Mark answered all questions Mark got the job done fast and furious I would recommend Mark to anyone who needs to get the job done I found Mark's team to be efficient as well When I did not understand something I was responded to within the hour"
"We tried to purchase a lot about a year ago with another agent but it did not work out. After meeting with Mark we were very confident he would find us what we were looking for. It only took a month or so and we purchased our lot. Mark's knowledge of this area is impressive."
"Mark has been a pleasure to deal with as this is our third transaction(That should say something right there!) with him. Great customer service and someone we would highly recommend using without a doubt. Meet him once and you will see why! Thanks Mark and your team for the great service and updates!"
"Thanks for all the fast, friendly ,quick help in buying a house. Mark is a very energetic and positive person and has a wealth of resources to draw upon to help a first time home buyer or experienced investor purchase a home. Highly recommended."
"Mark and his team are the best! My son and I recently closed on a house outside of Bellingham (in Sudden Valley) with Mark at the helm. He knows the best people to handle your loan, inspect the house, get your insurance, your escrow, and anything else you could ever think of (including where to get the best cinnamon rolls). We were purchasing from out of state; Mark made the whole process easy. We were able to fly up and put an offer on a house in only one weekend. (That offer thankfully fell through when Mark’s top notch home inspector found the “remodel” was just lipstick on a pig.) We flew up the following weekend and were able to make an offer on an even better house that had just come on the market! We made those offers with excitement and confidence, knowing, “That’s the one!” because Mark took the time to show us everything within my son’s limits and needs. He listened to my son’s wish list. He worked very hard on for us. Mark knows his business and provides straightforward, honest advice. He did not waste our time. He also helped my son acclimate to the town and live on his own in this great area. I will always be grateful to Mark for being there for my son. We would certainly use this team again, and recommend his team to anyone who wants to feel 100% sure they made the best purchase available! Mark is truly a first-rate realtor and a wonderful man!"
"He was always quick to reply with answers to our questions, he was very friendly. A pleasure to work with. Thank you very much for all of your help in our purchase! We will use him again!"
"Mark was very professional and was direct with what or how things would work. Since we live in Canada and my husband is handicapped, Mark made every effort to keep us from having to drive back and forth. It really was appreciated and was a wonderful experience. Mark’s wife even gave us a personal gift, which made my heart so warm from both of them. Thank you ever so much, Mark. I will pass his name on to anyone as this was such a honest interaction"
"One of the best real estate agents I have ever dealt with. Informative, hard working, works well with prospective clients and will assist where ever possible to get the best deal"
"I decided to go with Mark to purchase a vacation property. Mark was very knowledgeable, and honest about all the properties we had selected to view. He was very patient and answered any questions I had. I found his professionalism very welcoming which made the purchase transaction very easy. I would recommend Mark to anyone looking to purchase a property."
"Mark is a great realtor with vast knowledge about properties around. He pays attention to clients needs and requirements. I had a fantastic experience working with Mark and am very happy to recommend him to fellow buyers."
"Helped us through every step with every question answered right away. His team is very experienced, and know exactly what need to be done and when. Great communication and highly recommended."
"Mark is an exceptional real estate agent. He has a unique, successful and proven sales strategy. He works very hard for his customers going above and beyond what I would define as the normal expectations of a real estate agent. Couldn't be more happier."
"He take care of every detail since the very beginning, he always takes in consideration our opinions so we can feel comfortable Throughout the whole process."
"Mark was very knowledgeable, helpful throughout the entire process. He went above and beyond what I expected. Would definitely use him again, and recommend him to my friends and family."
"My husband and I bought our recreational property with Mark and was very happy with his negotiating skills and how promptly we got our property we are very happy with our property and the first day we moved in Mark came and said hi and we thought that was very personable"
"Mark understood the buyers looking at our house and wanted to help them get past preconceived ideas regarding the square footage of the house. Mark set us up with a great stager who with Marks help helped us to show the potential of the house. We immediately received an offer Mark was able to help us negotiate with to get us what we needed and get the house sold."
"Live in Canada and was attempting to purchase a vacation property in Washington State. I had a very poor experience trying to buy this property with another realtor that was not upfront and honest. It made us question whether or not to buy in the US. We called Mark to give another realtor a chance. He was outstanding and made our whole family enjoy the experience and went above and beyond to close the deal! We would definitely use him again and recommend to others."
"Mark was very energetic and knowledgeable. He is very friendly and easy to communicate with. Responded quickly to all requests. He went way beyond what he is required to do to make the sale and please us as clients. I would recommend mark to any home seller"
"Mark is an intelligent , friendly, very professional and knowledge person. He was always ready to help, thinking about you, what you need, he showed me all what he had available, giving me the opportunity to decide without any pressure. He knows his job very well. The most important that you can trust him, as a professional , as a person . Was a wonderful experience for me. Thank you"
"Mark was an integral part in helping us find, negotiate, and close the deal on the perfect home for us. I would recommend him as an excellent agent. he showed a great deal of patience and was willing to work after hours."
"As a Canadian purchasing in Whatcom County Mark's expertise made the experience very easy and stress free. Was very helpful with the paperwork and providing guidance on the closing process. Very friendly and professional and provided excellent service. Went above and beyond by helping us move some large items during possession and followed up afterwards to ensure we were happy."
"Fun, exciting. Mark is a very patient, kind and honest person. Mark was always available, if he couldn't he would definitely had a back person contact us. responded promptly on email and question. Would definitely work with Mark again, if the occasion arise."
"Mark was great to work with. I was viewing vacation properties in a remote place and he had no problem meeting me there multiple times. He was also easy to get along with. I definitely recommend him. "
"Working with Mark was a great experience. He's professional, honest and very personable. Mark was able to answer questions and respond promptly. I'd recommend Mark to anyone!"
"He seems very much involved in knowing the surrounding areas in the community at where we purchased. It was a fairly smooth experience and he is a very personable guy. Thank you"
"Dealing with Mark was easy, always available for all my questions, etc. Great photos of our property. Honest about what he thought my listing price should be. Sold pretty quickly. Would definitely recommend to my friends."
"Mark was fantastic. He was patient, attentive and very quick to respond to all the questions and concerns I had purchasing our place at maple falls. Him and his team made it so easy and it was a great experience. I would highly recommend him to friends and family."
"Mark sold our vacation property for us. With us living in Canada and the property being in Washington, I was expecting a bit of a hassle but Mark maid it pain free. He took care of everything including hiring a guy to inspect and pump the septic tank. Mark and his team went above and beyond of what we expected. It was a pleasure to deal with Mark whether by phone, email or in person. If your looking for a great Realtor, give Mark a call."
"Mark has demonstrated a great knowledge and dedication to helping me on my journey in finding the perfect recreational property. He was prompt in responding to my e-mails, was very flexible in accommodating my busy schedule for viewings, was there for the house inspection, for the septic inspection, was giving me great amount of advice and answering my endless questions without hesitation. I would highly recommend Mark to anyone who is looking for a professional and high energy service that brings desired results in a very short time."
"Mark and his team are awesome! They keep reminding you of deadlines, send you notices of documents to sign, they really work to get an understanding of what you are looking for. Mark is a great choice for tech-savvy buyers and sellers, I am almost ready to close on my first home and I did it almost entirely from my cell phone!"
"Thanks Mark, your marketing plan worked and our place sold in 13 days, in a very competitive environment. Your enthusiasm and confidence won the listing, but your effort made the sale."
"We are very pleased to recommend Mark and his team for a variety of reasons. He did a wonderful job of walking us through the buying process. This was important to us as, due to the nature of our new property, there were many considerations that we were completely unfamiliar with. Mark fielded our many questions, requests, and concerns with patience and skill. We found the weekly progress reports a particularly nice touch. When there was a challenge with our subjects, Mark negotiated a fair resolution for both buyer and seller. Mark continued to look out for us even after the property had closed. He remembered that we were looking into a having work done on our new property and called us up with a recommendation that saved us time, effort, and money. Mark and his team definitely earned full marks across the board. We had an excellent experience and would happily recommend them to friends and family."
"Very easy to work with good knowledge of the listings and the entire market good support staff. Very easy to communicate with highly recommend responsive. Her and his staff were very professional, and very easy to communicate with. He listed the property I bought and the offer, closing and follow up were done without any problems. I enjoyed the time looking at all the properties and his knowledge. His support staff is great and will use him for future needs as well as refer him to others. Mark Frye was the listing agent and I purchased the property from his sellers. I did not have my own agent and worked directly with him"
"well I had listed my property with other realtors with no success .. not any bites at all ....in each case I had asked them to sell for me and I had a price in mind ... with Mark he got in touch with me and was willing to sell for my price .... I like that he was the first to actually listen to what I was wanting to do and guess what it worked ... he found a buyer .... we had a few concerns on the property that had to be dealt with and Mark handled it all for me as he had easier access and it was just not as convenient for me ...he is a very conscientious young man learning his trade very admirably ...I was just so very pleased with his quiet demeanor ...thanks Mark"
"Mark helped me sell a recreational property which had been for sale for 2 years. I appreciated his enthusiasm and diligence to negotiate and finalize the sale, not only through the x-mas season but within the necessary timeframe. Mark went above and beyond to help see the inspection results were taken care of. His reassuring and positive attitude resounded along the entire process. As I live outside of the US the document signing system he uses was a huge convenience. I have and will refer him to others."
"We were very impressed with Mark. We contacted Mark and provided him with a list of what we were looking for in a home. For our first meeting he had printed out a list of potential houses and laid out a viewing route. On that first day he showed us seven houses. We contacted him the next day for another look at a house and made an offer. He quickly got our offer submitted and kept us apprised of the situation. We closed eighteen days later. He greatly exceeded our expectations. He's Great buyers representative and a very nice person to work with. "
